Jitscale’s approach and technological solutions ensure your IT goals and requirements are being met.
Multiple infrastructural solutions
All of our technical solutions are available on multiple infrastructures. We provide infrastructural services based on:
- Physical and/or virtual infrastructures on customer premises
- Physical and/or virtual infrastructures on the Jitscale infrastructure platform
- Public and private cloud computing infrastructures
- Cloud-over-cloud infrastructures using multiple clouds
- Hybrid infrastructures (combination of physical and virtual infrastructures)
Full management
We provide service and support on all technical aspects of your business- and mission-critical IT infrastructures, including the operating systems, web-, database- and/or application servers. Your platform is monitored 24/7 by our monitoring systems and experienced and certified engineers.
Consultancy & optimization
We advise companies on building, managing, securing and optimizing complex IT platforms and provide support on topics like cloud computing (SaaS, PaaS and IaaS), overall platform performance tuning, scalability management, infrastructure- and software security, and the use of specific software and hardware solutions. We also manage or fully engage in overall performance optimization of your IT platform.
Business-oriented
Jitscale services are fully tailored to your business requirements and integrated into the sophisticated Jitscale Management Layer, which has been designed to translate your business requirements (such as levels of availability, data partitioning, global low latency presence) to a technical IT platform.
Practical approach
Based on ITIL and ASL methodologies, we have created a pro-active management system to service both small and medium enterprises (SMEs) and multinationals and we use a practical approach to guarantee optimal quality and flexibility. By combining innovation with flexibility and speed, our engineers are capable of managing thousands of company platforms, while achieving all goals and guarantees.
Comprehensive service level agreements
All of our services are supported by a comprehensive service level agreement, including response times and high up-time guarantees. Aside from the infrastructure and application platform, the service level agreement also details service windows, deployment procedures and governance models.
Quality assurance
To ensure the quality of the Jitscale employees and services is outstanding and fully up to date, we continuously invest in training, experience and certifications. Jitscale is ISO 27001 and NEN 7510 certified. The ISO 27001-standard focuses on a process-oriented approach to planning, implementation, application, control, evaluation and maintenance, as well as on the continuous improvement of information security management. In addition to ISO 27001 we are also finalizing our ISO 9001 and ISAE 3402 (equivalent to SAS 70) certification.
Our certifications, continuous measurement of customer satisfaction, a dedicated Quality Assurance Manager and certified CISSP engineers ensure a professional way of conducting business and the highest level of quality for our customers daily.
